Privacy Policy

General

Matthew Hebden Ltd operates the T-Pren website.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Ways that we collect your data

You are able to access our website without having to submit any personal data. Should you wish for further information on our products and services and would like to receive this personally by phone, e-mail or a visit, we will request the following personal data:

• Contact details: name, e-mail address and phone number
• Name of organisation
• Other data that you intentionally and voluntarily share with us in free text

How we use your personal data

We will use your personal data for one or more of the following actions:

• Contact you to discuss your requirements and questions; using e-mail, phone or in person
• Send you requested detailed information on our products and services
• Provide you with a formal quotation for purchase of our products
• Complete our contractual obligations to you, such as executing a purchase order

We may also use your personal data to:

• Send you updates on our products and services
• Improve our products, services and website based on your feedback

We will only store your personal data where necessary to answer your specific requests or fulfil contractual obligations following your requests.

Information integrity

Matthew Hebden Ltd strives to keep your personal data correct and up-to-date. We will make reasonable efforts to have your personal data available for you to view, for making corrections or additions.

Controlling your personal data

You are in control of your personal data; at any time you can exercise the following rights:

• To view your data
• To change your data
• To be forgotten – removal of all your personal data
• To data portability – transfer your personal data elsewhere
• To be informed, e.g. through this privacy statement

Please contact (sales@matthewhebden.co.uk) to exercise any of the above rights. We will strive to meet your request within 30 working days.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our data is stored on servers in the UK. Regular back-ups are made, safeguarded and kept in the UK. 

Links to other websites

Our website may contain links to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

Transfer of Personal Data

Matthew Hebden will not sell, transfer, trade or lease your personal data to third parties. We do not disclose any information you provide via the site to any third parties unless you give us permission to do so.

Web Statistics

Cookies are small pieces of information that are saved by your browser onto the hard disk of your computer so that certain information about how you use a website can be recorded.

This site does not use cookies.

Your IP address is automatically collected and may be used to diagnose problems with our server, report aggregate information, and to administer and improve this site.

We use log files generated by our web servers to analyse site usage and statistics, but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.

Changes to the privacy policy

We may update our privacy policy from time to time. We advise you to review this page periodically for changes. Any changes made are effective immediately after they are posted on this page.

This Privacy Policy was last updated 2nd January 2019.